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Mission to Surf, Lda. Urbanização Vale da Telha H12 Parque Natural do Sudoeste Alentejano e Costa Vicentina 8671-909 Aljezur, Algarve, Portugal

Imprint and data protection

Imprint

Mission To Surf - Escola de Surf, Lda.
Business purpose: Surf school
UID: PT 507 739 302

Company headquarters:
Rua 25 de April N°77
8670-088 Aljezur, Portugal

Company register number: 2333-2783-8717
Company register court: 8670 Aljezur, Portugal

Address:
Urbanização Vale da Telha H12
8671-909 Aljezur, Portugal

Phone: +43 676 4072344
E-mail: office@missiontosurf.at

Consumers have the option of submitting complaints to the EU's online dispute resolution platform: http://ec.europa.eu/odr.
You can also send any complaints to the email address given above.

PRIVACY POLICY

DATA PROTECTION DECLARATION
Unless otherwise stated below, the provision of your personal data is neither required by law or contract nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide this data has no consequences. This only applies if no other information is provided in the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.

SERVER LOG FILES
You can visit our website without providing any personal data. Every time you access our website, usage data is transmitted by your Internet browser and stored in log data (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the amount of data transferred and the requesting provider. This data is used exclusively to ensure the trouble-free operation of our website and to improve our offer. It is not possible to assign this data to a specific person.

COLLECTION AND PROCESSING WHEN USING THE CONTACT FORM
When you use the contact form, we only collect your personal data (name, email address, message text) to the extent that you provide it. The data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. Processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent.
You can withdraw your consent at any time by notifying us without affecting the lawfulness of processing based on consent before its withdrawal. We will only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use.

DATA COLLECTION WHEN COMMENTING
When you comment on an article or post, we only collect your personal data (name, email address, comment text) to the extent that you provide it. The processing serves the purpose of enabling comments to be made and comments to be displayed. By submitting the comment, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until revocation. Your personal data will then be deleted.

If your comment is published, only the name you provide will be published.

In addition, when you submit a comment, your IP address is stored for the purpose of preventing misuse of the comment function and ensuring the security of our information technology systems. By submitting the comment, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until revocation. Your IP address will then be deleted.

COLLECTION, PROCESSING AND USE OF PERSONAL DATA FOR ORDERS
When you place an order, we collect and use your personal data only to the extent necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is carried out on the basis of Art. 6 (1) lit. b GDPR and is necessary for the performance of a contract with you. Your data will not be passed on to third parties without your express consent. The only exceptions to this are our service partners that we need to process the contractual relationship or service providers that we use as part of order processing. In addition to the recipients named in the respective clauses of this privacy policy, these are, for example, recipients of the following categories Shipping service providers, payment service providers, merchandise management service providers, service providers for order processing, web hosts, IT service providers and dropshipping retailers. In all cases, we strictly observe the legal requirements. The scope of data transmission is kept to a minimum.

USE OF YOUR E-MAIL ADDRESS FOR SENDING NEWSLETTERS
We use your e-mail address independently of the contract processing exclusively for our own advertising purposes for sending newsletters, provided that you have expressly consented to this. The processing takes place on the basis of Art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.

Your data will be passed on to a service provider for e-mail marketing as part of order processing. Your data will not be passed on to other third parties.

FORWARDING OF E-MAIL ADDRESS TO SHIPPING COMPANIES FOR INFORMATION ON SHIPPING STATUS
We forward your e-mail address to the shipping company as part of contract processing, provided you have expressly consented to this during the ordering process. The purpose of forwarding is to inform you by e-mail about the shipping status. The processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by notifying us or the transport company without affecting the lawfulness of processing based on consent before its withdrawal.

COOKIES
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use cookies for the purpose of making our website more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a page change.

We also use cookies on our website for the purpose of enabling an analysis of the surfing behavior of our site visitors.

The processing is carried out on the basis of Section 15 (3) TMG and Art. 6 (1) lit. f GDPR for the legitimate interest in the above-mentioned purposes.
The data collected from you in this way is pseudonymized by technical precautions. It is therefore no longer possible to assign the data to your person. The data is not stored together with your other personal data.

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Art. 6 (1) f GDPR.

Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all the functions of this website to their full extent.
You can find out how to manage (including deactivating) cookies in the most important browsers by following the links below:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

USE OF GOOGLE ANALYTICS
We use the web analysis service Google Analytics from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. The purpose of data processing is to analyze this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymization is activated on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Your data may be transmitted to the USA. An adequacy decision by the European Commission is in place for data transfers to the USA. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR from the legitimate interest in the needs-based and targeted design of the website. You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Art. 6 (1) f GDPR.
You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; however, please note that if you do this, you may not be able to use all the functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link [https://tools.google.com/dlpage/gaoptout?hl=de]. You can set an opt-out cookie to prevent Google Analytics from collecting data across all devices. Opt-out cookies prevent the future collection of your data when you visit this website. You must opt out on all systems and devices used for this to be fully effective. If you click here, the opt-out cookie will be set: Deactivate Google Analytics.
You can find more information on terms of use and data protection at https://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/.

USE OF YOUTUBE
On our website we use the function for embedding YouTube videos from YouTube LLC. (901 Cherry Ave., San Bruno, CA 94066, USA; "YouTube").
YouTube is a company affiliated with Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
The function displays videos stored on YouTube in an iFrame on the website. The "Extended data protection mode" option is activated. This means that YouTube does not store any information about visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there.
You can find more information about the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy in YouTube's privacy policy (https://www.youtube.com/t/privacy).

DURATION OF STORAGE
Once the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then in accordance with statutory retention periods, in particular under tax and commercial law, and then deleted after expiry of this period, unless you have consented to further processing and use.

RIGHTS OF THE DATA SUBJECT
You have the following rights under Art. 15 to 20 GDPR if the legal requirements are met: right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability.
You also have the right to object to processing based on Art. 6 (1) f GDPR and to processing for the purposes of direct marketing in accordance with Art. 21 (1) GDPR.

Please contact us if you wish. You will find the contact details in our imprint.

RIGHT TO COMPLAIN TO THE SUPERVISORY AUTHORITY
In accordance with Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that your personal data is being processed unlawfully.

last update: 31.01.2025

General Terms and Conditions

Conditions of participation and liability
The participant's attention is particularly drawn to the following:

  • Surfing is a high-risk sport
  • There is an increased risk of injury, both to yourself and to third parties
  • the customer must follow the instructions of the instructors immediately and unconditionally
  • In the event of conduct contrary to the instructions, the organizer shall not be liable for personal injury or damage to property

Prerequisites for participation are good swimming skills and a certain level of physical fitness. The participant expressly declares that there are no medical concerns about practicing the sport of surfing. In the event of possible complaints, we recommend
contacting the family doctor before the start of the trip.

Anyone who has reached the age of 18 is entitled to participate in the camp. In the case of minors, registration must be made in writing with the consent of the legal guardian. The parent or legal guardian thereby declares that the child is responsible enough to take part in the camp. The organizer MissionToSurf assumes no duty of supervision over underage participants, apart from the legal duty to ensure safety.

Participation in the camp and the surf course, as well as the use of all services offered, furthermore the arrival and the stay are at the participant's own risk, responsibility and expense.

The organizer assumes no liability for dangers that are inevitably associated with the sport of surfing. The participant accepts these risks.

Furthermore, the organizer assumes no liability for damages incurred by the participant during the practice of the sport of surfing through the fault of other course participants or third parties.

The course participant assures that he/she can swim for at least 30 minutes, is physically and mentally in the best possible condition and does not suffer from any ailments that could be aggravated by surfing and its typical dangers and stresses.

The organizer accepts no liability for loss of or damage to participants' property.

The participant must treat the surfing equipment provided to him/her with care and properly. The participant is liable for grossly negligent damage and loss.

The participant is obliged to report any service disruptions immediately to the camp management.

If other companies are commissioned to provide individual services for an event, the respective company shall assume liability for any claims in connection with the individual service.

We are liable for the conscientious preparation and implementation of the camp.

The organizer, its partners and its staff shall only be liable for accident and consequential accidental damage to the extent that the damage is covered by insurance - without recourse to the above. Any further liability of the above-mentioned is excluded for damages of the course participant and is assumed by the course participant for damages of third parties. The exclusion of liability applies irrespective of the legal grounds, time of occurrence of the damage, person of the damaging party and the injured party, circumstances of the damaging act or the damaging event as well as their causes and nature.

The organizer is insured against liability.

Rental or free practice
The customer assures to be able to swim for at least 30 minutes, to be physically and mentally in the best condition and not to suffer from any ailments that may be aggravated by surfing and its typical dangers and stresses. MissionToSurf accepts no liability for accidents suffered by the participant. The exclusion of liability also applies to damage suffered by third parties due to the fault of the participant. The participant is responsible for taking out adequate accident and health insurance.

Registration and payment modalities
Registration can be made electronically by e-mail or in writing. It is also made by the participant for all participants listed in the registration, for whose contractual obligations the registrant is responsible as for his own obligations. Upon receipt of the registration, the organizer will send the participant a confirmation of registration by e-mail, including the amount of the deposit and account details.

Vouchers (issued by MissionToSurf)
Vouchers issued by MissionToSurf have no expiration date. Passing on or selling the voucher to another person is only possible after consultation with MissionToSurf.

Vouchers (sold through various internet portals)
Vouchers issued for the branch in Austria cannot be redeemed at the branch in Portugal. A different agreement can be made after consultation with the organizer MissionToSurf Portugal.

Withdrawal by the participant
Withdrawal from course participation is possible at any time. This must be made in writing. This becomes effective upon receipt by the organizer.

Cancellation costs
The cancellation costs are as follows:

  • up to 1 month before the day of arrival 40 % of the total package price;
  • up to 1 week before the day of arrival 70 % of the total package price;
  • 90% of the total package price in the last week before the day of arrival.
  • up to 3 months before the date of arrival we charge a processing fee of EUR 25.

If a third party enters into the contract, this party and the original participant shall be jointly and severally liable to the organizer for the tour price.

Changed cancellation conditions currently due to the coronavirus

If entry is no longer permitted or if a 14-day quarantine is ordered on the return journey, the trip can be rebooked free of charge or we can issue a voucher for the entire cancellation costs (course, accommodation), which is valid indefinitely and can also be redeemed with our partner companies (MissionToSurf, kitesurfing.at) in Austria.

Withdrawal by the organizer
The organizer may withdraw at any time for compelling reasons and in this case shall refund the entire travel price paid. The organizer reserves the right to unilaterally cancel the course participation up to 4 weeks before the reserved event date or course at the latest. In this case, the interested party is not entitled to any further claims against the organizer, regardless of the title, with the exception of the repayment of deposits within 5 banking days of cancellation by the organizer. The instructions of the organizer must be followed. In the event of disorderly conduct that endangers the reputation or integrity of the participants or the organizer, the participant may be excluded from the course after a warning. In this case, the participation fee will not be refunded.

Warranty
The participant agrees that the organizer will provide a defect-free service
or improve the defective service within a reasonable period of time in lieu of the participant's claim for cancellation or price reduction. Remedial action may be taken in such a way that the defect is rectified or a replacement service of equal or higher value is provided, which also meets with the express approval of the participant. The defect must be reported to the camp management on site. The organizer may refuse to remedy the defect if it requires disproportionate effort. The participant is obliged to cooperate within the framework of the statutory provisions to avoid or minimize any damage that may occur. In particular, the participant is obliged to inform the local camp management immediately of any complaints. The latter is instructed to take remedial action if
is able to do so.

Exclusion of claims and limitation period
The participant must assert claims against the organizer for defective travel services and subsequent impossibilities within one month of the end of the trip. Thereafter, claims can only be asserted if the participant was unable to meet the above deadline through no fault of his own.

Insurance
Participants are responsible for taking out their own insurance. Travel cancellation insurance is not included in the price. It is advisable to take out a travel insurance package.

Changes to the event schedule
Changes cannot be ruled out. The schedule may be changed, especially in the event of weather-related hazards. There is no entitlement to a refund from the organizer. It may therefore be necessary to change the time and location of the course at short notice.

Assertion of claims (place of jurisdiction)
The participant may only assert claims against the organizer before the competent court in Portugal. Portuguese law shall apply.

Data protection
It is generally possible to use our website without providing personal data. Insofar as personal data (e.g. name, address or e-mail
addresses) is collected on our pages, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent. We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not
possible. The use of your data for our own advertising purposes (newsletter) is not excluded. You can object to this use at any time. We may use your e-mail address to send you our newsletter. If you do not want this, please let us know and you can unsubscribe from the newsletter at any time.

Severability clause
The invalidity of individual provisions shall not invalidate the travel contract or the remaining provisions of the GTCs (General Terms and Conditions).

Content
MissionToSurf assumes no liability for the accuracy, timeliness and completeness of the information provided on the website. All information without guarantee - errors and changes excepted. MissionToSurf excludes any liability for damages arising from the use of this website. MissionToSurf reserves the right to make changes or additions to the website at any time, even without prior notice. MissionToSurf is not responsible for the content of websites that can be accessed via links from the MissionToSurf website, but only the operators of these websites.

Copyright and trademark law
The copyright for published objects created by us remains solely with us. Reproduction or use of such graphics, audio documents, video sequences and texts in other electronic or printed publications is not permitted without express consent.

The participant agrees that photos and videos may be taken at the camp and during the surf course, which may be used for advertising purposes by Mission and third parties. Of course, we respect the privacy and personal rights of each individual. Anyone who does not agree to this is asked to let us know.

Mission To Surf - Escola de Surf, Lda.
Rua 25 de Abril, n°77
8670-088 Aljezur
PT 507 739 302

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